State of Texas
Texas Department of Information Resources
Active engagement
Scope of Work
SmartNet Total Care support renewal on the Cisco Firepower 2140 firewalls behind DIR's network operations, sourced on DIR-CPO-5347.
Description
A next-generation firewall without a support contract is a device you cannot get parts or software for on the day it fails.
Acachi renewed SmartNet Total Care 8x5 next-business-day coverage on the Texas Department of Information Resources' Cisco Firepower 2140 appliances, running to November 2026 with a renewal option behind it.
The same firewalls, still under support, with no gap between one term and the next.